صفحة الحل
The WhatsApp CRM that lives where your customers actually reply.
Your customers don't open your CRM — they open WhatsApp. WABPO turns that channel into the system of record: every contact with history, labels, notes and ownership, every conversation assignable, every follow-up automatable, on the official Meta API.
مصمم لنمو واتساب الرسمي، ووضوح التتبع، وتحويل الردود إلى إيرادات.
قصة عميل
Five phones, one spreadsheet — replaced by one inbox with memory.
Before: customer context lived in whichever phone answered last, and the 'CRM' was a spreadsheet nobody updated after 6pm. After moving to WABPO, every WhatsApp, Instagram and Messenger conversation lands in one queue with the contact's history, tags and notes attached — so anyone on the team can pick up any customer mid-story, and follow-ups trigger themselves.
“The CRM stopped being a place we copy things into. The chat is the record now.”
Nadia's team, before and after
Example operator story
مسار العائد
Why it pays back
A CRM only earns its keep when the team actually uses it. Because WABPO's record-keeping happens inside the conversations your team already answers, context stays current without data entry — and segments built from labels feed straight into campaigns and workflows.
Import opted-in contacts with custom fields, then let labels and notes accumulate as the team chats.
Assign conversations so every customer has an owner — no more 'who was handling this?'
Build segments from labels and fields, and target them with campaigns.
Connect your existing CRM or ERP through the public API and webhooks when you need two-way sync.
كيف يعمل
From contact chaos to system of record
- 1
Connect your number to the official WhatsApp Business API.
- 2
Import contacts and map your fields.
- 3
Label, note and assign as conversations happen.
- 4
Segment, automate follow-ups, and measure replies per contact.
أسئلة قبل الإطلاق
إجابات واضحة قبل استثمار الميزانية.
Can WhatsApp be used as a CRM?+
Yes — when it's connected to the official WhatsApp Business API with a platform that adds contact profiles, history, labels, notes, team assignment and segmentation. That's exactly what WABPO does, with Instagram and Messenger conversations in the same record.
What is a WhatsApp CRM?+
A WhatsApp CRM keeps customer relationships inside the messaging channel: every conversation attached to a contact, every contact taggable and segmentable, and every follow-up automatable — instead of copying chat outcomes into a separate database by hand.
Does WABPO replace my existing CRM?+
It can, for teams whose customer relationships live in chat. If you already run HubSpot, Salesforce or a custom ERP, WABPO's public API and webhooks connect the two so WhatsApp activity flows into your existing system.
Is this the official WhatsApp API?+
Yes. WABPO is a Tech Provider in the Meta Business Partners program — your number, templates and audience live in your own Meta account, never locked to a tool.
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