Página da solução

Suporte que responde mais rápido sem perder o toque humano.

O WABPO organiza suporte no WhatsApp com inbox compartilhado, labels, respostas rápidas, workflows e histórico.

Criado para crescimento oficial no WhatsApp, atribuição clara e receita vinda de respostas.

WABPO

TriageLabels + assignment
ResponseQuick replies
LearningMessage history

História do cliente

The team replaced scattered support chats with one calm command center.

UrbanFix received WhatsApp messages about repairs, invoices, bookings, and complaints. The team needed urgency without chaos. WABPO helped them tag issues, use saved replies, assign conversations, and turn repeated questions into workflows.

UrbanFix service desk

Support became less about finding the chat and more about solving the problem.

Example operations story

Caminho de ROI

Why it pays back

Fast WhatsApp support protects revenue, reputation, and repeat purchase. WABPO keeps conversations searchable and team actions visible.

Use labels for urgent, waiting, resolved, refund, or delivery states.

Save repeated answers as quick replies.

Trigger workflows for common questions.

Use message history to find unresolved patterns.

Como funciona

From incoming message to solved case

  1. 1

    Customer sends a WhatsApp message.

  2. 2

    Conversation appears with contact context.

  3. 3

    Team labels, assigns, replies, or automates.

  4. 4

    History remains searchable for future decisions.

Perguntas antes do lançamento

Clear answers before you move budget.

Can support teams use automation and humans together?

Yes. WABPO workflows and AI assistance can support routine replies while humans handle sensitive or complex cases.

Can I track unanswered messages?

WABPO can notify project owners about conversations waiting too long so teams do not miss important customers.

Can I create audiences from support history?

Yes. Message history can help identify customers by topic, reply behavior, or status and turn them into audiences.