Solution page
Add official WhatsApp to your CRM without rebuilding Meta infrastructure.
WABPO gives CRM platforms API access for customer onboarding, template creation, campaigns, replies, analytics, team access, and connected-number workflows.
Built for official WhatsApp growth, clean attribution, and reply-driven revenue.
Customer story
The CRM kept its own product experience and let WABPO handle WhatsApp.
FlowDesk wanted customers to run official WhatsApp from inside its own CRM. Instead of rebuilding WhatsApp onboarding, template logic, billing checks, and message analytics, the team connected WABPO public APIs and kept the customer journey inside FlowDesk.
“The CRM stayed the command center. WABPO became the official WhatsApp engine behind it.”
FlowDesk CRM
Example platform integration story
ROI path
Why it pays back
CRM teams can offer WhatsApp faster when they reuse WABPO's official sending, project, template, claim, and analytics infrastructure instead of building every Meta edge case themselves.
Use public APIs for project, template, campaign, and team flows.
Let customers claim connected WhatsApp numbers from your CRM.
Show campaign analytics and failure reasons inside your own dashboard.
Route replies through WABPO messaging APIs and webhooks.
How it works
From CRM user to official WhatsApp sender
- 1
CRM creates or maps the customer to a WABPO project.
- 2
Customer connects or claims a WhatsApp number.
- 3
CRM creates templates and campaigns through WABPO APIs.
- 4
CRM displays analytics, replies, and status using WABPO data.
Questions before launch
Clear answers before you commit budget.
Can WABPO power WhatsApp inside another dashboard?+
Yes. WABPO public APIs are designed for platforms that want official WhatsApp capabilities inside their own product.
Can my CRM customer still log into WABPO?+
Yes, if your implementation creates or maps the customer correctly, they can use WABPO directly for features outside your CRM.
Can I add team members by API?+
WABPO supports public team-member flows so a connected customer can access the created project with the right permissions.
Explore next