Answer common questions instantly
Prices, opening hours, delivery areas, availability — the chatbot answers in seconds, at 3 pm or 3 am, so customers never wait and never leave.
WhatsApp Chatbot
A WhatsApp chatbot that answers customers 24/7 — no code needed.
A WhatsApp chatbot replies to your customers automatically on your WhatsApp number: it answers questions, shows menus, collects details and takes orders while you sleep. With WABPO you build one visually on the official WhatsApp Business API — drag steps into a workflow, add buttons and AI replies, and hand over to a human whenever it matters.
Runs on the official WhatsApp Business API — no ban risk, no browser plugins.
WABPO Chatbot
Online 24/7
Hi! Do you deliver to DHA?
Yes, we deliver to DHA in 30–40 minutes. What would you like to do?
See the menuTrack my orderTalk to a human
What businesses automate with a WhatsApp chatbot
Take orders and bookings
Guide customers through a menu with tappable buttons, collect the order and the delivery address, and drop the confirmed order straight into your team's inbox.
Qualify leads before sales talks to them
Ask the qualifying questions automatically — budget, need, timeline — and route hot leads to your sales team with the full chat history attached.
Everything a serious WhatsApp chatbot needs
WABPO chatbots are built from visual workflows, so you can see every path a customer can take — and change it in minutes.
Visual workflow builder
Drag and connect steps: messages, questions, conditions, forms, delays and API calls. No code, no flowchart exported to a developer.
Buttons, lists and menus
Let customers tap instead of type. Reply buttons and list menus make your chatbot feel like an app inside WhatsApp — and keep answers clean.
Hybrid AI replies
Let AI answer free-text questions from your business context, inside the guardrails you set. AI handles the long tail; your workflows handle the process.
Human handoff
One tap moves the conversation to your shared team inbox with full context. The customer never has to repeat themselves.
Triggers and campaigns
Start the chatbot from keywords, campaign replies, or your website's WhatsApp widget — and follow up automatically.
Analytics
See where customers drop off, which paths convert, and how many conversations the bot resolved without a human.
Build your WhatsApp chatbot in four steps
- 1
Connect your number
Sign up free and connect the official WhatsApp Business API through Meta's embedded signup.
- 2
Design the flow
Open the visual builder, add your welcome message, questions and button menus, and connect the paths.
- 3
Add AI where it helps
Give the AI your business information so it can answer free-text questions — with handoff rules you control.
- 4
Go live and improve
Publish, watch real conversations in the shared inbox, and refine the flow with what you learn.
Bots for the routine. Humans for the moments that matter.
The best WhatsApp chatbot is not the one that traps customers in a loop — it is the one that knows when to step aside. WABPO pairs every chatbot with a shared team inbox:
- Customers can ask for a human at any point in the flow
- Agents see the full bot conversation — nobody repeats themselves
- Assignments, labels and notes keep the team organized
- The bot picks the conversation back up when the human is done
FAQ
WhatsApp chatbot questions, answered
What is a WhatsApp chatbot?
A WhatsApp chatbot is software that automatically replies to messages on a WhatsApp number. It can greet customers, answer common questions, show button menus, collect order or booking details, and pass the conversation to a human agent when needed. Businesses use chatbots to respond instantly 24/7 without growing their support team.
Can I build a WhatsApp chatbot without coding?
Yes. WABPO's visual workflow builder lets you create a complete chatbot by dragging and connecting steps — messages, questions, buttons, conditions and forms. Developers can extend flows with API calls, but no code is required to build and launch.
Is a WhatsApp chatbot allowed by WhatsApp?
Yes — on the official WhatsApp Business API, automation is fully allowed and supported. What is not allowed is automating the regular WhatsApp or WhatsApp Business app with unofficial tools, which risks getting the number banned. WABPO chatbots run only on the official API.
Can the chatbot use AI to answer questions?
Yes. WABPO supports hybrid AI replies: you provide your business context, and the AI answers free-text customer questions within the limits you set. Structured steps handle your process; AI handles unexpected questions; humans take over when rules you define are met.
What happens when the bot can't help?
The conversation moves to your shared team inbox with the full chat history, assignments and labels. You define the handoff rules — a keyword, a failed answer, a specific step — so customers reach a human exactly when they should.
How much does a WhatsApp chatbot cost?
With WABPO you can start free — there is no platform fee to begin. You pay Meta's standard per-conversation rates for the WhatsApp Business API; replies inside the 24-hour customer service window are free.