Channel
Instagram DMs in the same inbox as WhatsApp.
Connect your Instagram account and every DM lands in the same WABPO inbox as WhatsApp — same team, same labels, same automation. Story replies, product questions and bio-link leads stop living in a separate app.
What you get
One inbox, two channels
Instagram and WhatsApp conversations share one queue with assignment, labels, notes and history.
Automation on DMs
Auto-replies and workflows answer product questions and qualify leads on Instagram, with human handover when it matters.
AI that knows your business
The same hybrid AI that answers WhatsApp answers Instagram — same knowledge, same spend limits.
How it works
- 1Connect your Instagram professional account to WABPO.
- 2DMs start arriving in the shared inbox next to WhatsApp chats.
- 3Turn on auto-replies or workflows for the questions you get daily.
Use cases
- Answer story replies and DMs before the interest cools
- Route product and price questions to the right teammate
- Qualify leads from your bio link and follow up on WhatsApp
Questions
Do I need a professional Instagram account?+
Yes — Instagram's messaging tools require a professional (business or creator) account connected through Meta's official API.
Can the same workflow serve WhatsApp and Instagram?+
Yes. Workflows and AI replies work per channel with shared business knowledge, so you build once and reuse.
Is this official?+
Yes — WABPO connects Instagram through Meta's official messaging API, the same way it connects WhatsApp.
Ready to connect it?
Start free on the official Meta APIs — usage-based pricing, no platform fee to begin.
Start free