Channel
Messenger
Facebook Messenger, in the same inbox as WhatsApp and Instagram.
Connect your Facebook page and Messenger conversations land in the same WABPO inbox as WhatsApp and Instagram — same workflows, same AI, same team assignment. Every Meta channel, one queue.
What you get
Three channels, one inbox
Facebook page messages join WhatsApp and Instagram in one queue with assignment, labels, notes and history.
Automation included
The workflows and AI replies you already built extend to Messenger conversations — build once, answer everywhere.
One customer history
Assignment, labels and history work identically across all three channels, so context never fragments.
How it works
- 1Connect your Facebook page to WABPO.
- 2Page messages arrive in the shared inbox next to WhatsApp and Instagram.
- 3Turn on workflows or AI replies for the questions you get daily.
Use cases
- Answer Facebook page messages without another tab
- Reuse your WhatsApp workflows for Messenger enquiries
- Keep one customer history across every Meta channel
Questions
Is Messenger support live?+
Yes — Messenger is now available in the WABPO dashboard. Connect your Facebook page and its messages arrive alongside WhatsApp and Instagram.
Does it cost extra?+
Pricing follows the same usage-based model as the rest of WABPO — no per-channel platform fee.
Can the same workflow serve all three channels?+
Yes. Workflows and AI replies work per channel with shared business knowledge, so you build once and reuse across WhatsApp, Instagram and Messenger.
Ready to connect it?
Start free on the official Meta APIs — usage-based pricing, no platform fee to begin.
Start free