Convert registrations
Answer key questions and guide interested people to one clear registration action.
WhatsApp marketing that carries an event from registration to follow-up.
Turn interest into attendance with clear registration messages, timely reminders and one place for questions before and after the event.
Active journey
01
Invite
02
Register
03
Attend
04
Follow up
Answer key questions and guide interested people to one clear registration action.
Shared team inbox
Reduce missed attendance
Support attendees
Continue the conversation
Where WhatsApp removes friction in Events & Webinars
Reduce missed attendance
Send schedule, venue or joining-link reminders at the moments that matter.
Support attendees
Keep agenda, access and logistics questions organized in a shared inbox.
Continue the conversation
Share approved resources and follow-up options with attendees who opted in.
A customer journey your team can actually follow
- 1/4
Invite
- 2/4
Register
- 3/4
Attend
- 4/4
Follow up
A practical playbook for Events & Webinars teams
Set clear expectations
Define opt-in, useful templates, working hours and ownership before launch.
Organize the inbox
Use labels and assignments so important replies always have a next step.
Automate with purpose
Handle repeated questions while keeping a clear path to a human.
Measure what matters
Review replies, resolution and meaningful customer actions—not delivery alone.
Questions Events & Webinars teams ask
What can Events & Webinars teams automate on WhatsApp?+
Teams can automate repeated information, qualification, reminders and routing while keeping sensitive or high-value Events & Webinars conversations available for a person.
Can our whole team share one WhatsApp number?+
Yes. A shared inbox lets authorized teammates view context, assign conversations, use labels and keep ownership visible without using personal phones.
How do we connect our existing systems?+
WABPO workflows and public APIs can connect approved messages and customer actions with your CRM, portal or application.
What do we need before launch?+
Start with an official WhatsApp number, a clear opt-in path, useful approved templates, defined team ownership and one measurable customer journey.
Build your Events & Webinars WhatsApp journey
Turn interest into attendance with clear registration messages, timely reminders and one place for questions before and after the event.