Screen candidates
Collect role-specific answers before a recruiter spends time on the next conversation.
WhatsApp for recruitment that keeps every candidate informed.
Move candidates from first contact to interview and onboarding with clear updates, structured questions and visible ownership.
Active journey
01
Apply
02
Screen
03
Interview
04
Onboard
Collect role-specific answers before a recruiter spends time on the next conversation.
Shared team inbox
Schedule interviews
Keep applicants updated
Support onboarding
Where WhatsApp removes friction in HR & Recruitment
Schedule interviews
Coordinate availability, location or meeting links and send reminders.
Keep applicants updated
Use approved messages for timely status updates instead of leaving people guessing.
Support onboarding
Share checklists and first-day details while keeping questions assigned.
A customer journey your team can actually follow
- 1/4
Apply
- 2/4
Screen
- 3/4
Interview
- 4/4
Onboard
A practical playbook for HR & Recruitment teams
Set clear expectations
Define opt-in, useful templates, working hours and ownership before launch.
Organize the inbox
Use labels and assignments so important replies always have a next step.
Automate with purpose
Handle repeated questions while keeping a clear path to a human.
Measure what matters
Review replies, resolution and meaningful customer actions—not delivery alone.
Questions HR & Recruitment teams ask
What can HR & Recruitment teams automate on WhatsApp?+
Teams can automate repeated information, qualification, reminders and routing while keeping sensitive or high-value HR & Recruitment conversations available for a person.
Can our whole team share one WhatsApp number?+
Yes. A shared inbox lets authorized teammates view context, assign conversations, use labels and keep ownership visible without using personal phones.
How do we connect our existing systems?+
WABPO workflows and public APIs can connect approved messages and customer actions with your CRM, portal or application.
What do we need before launch?+
Start with an official WhatsApp number, a clear opt-in path, useful approved templates, defined team ownership and one measurable customer journey.
Build your HR & Recruitment WhatsApp journey
Move candidates from first contact to interview and onboarding with clear updates, structured questions and visible ownership.